1. Introduction

Gowl is committed to protecting the privacy and personal data of our users. This Privacy Policy describes how we collect, use, store and protect your information.

This policy is in compliance with the General Data Protection Law (LGPD) and other applicable data protection legislation.

2. Data We Collect

2.1 Personal Data

We collect the following personal data:

• Full name
• Email address
• Phone (optional)
• Company/club information
• Position/role

2.2 Usage Data

We collect information about how you use our platform:

• Pages visited
• Time spent
• Features used
• Reports generated
• Configuration preferences

2.3 Technical Data

We collect technical data to improve our services:

• IP address
• Browser type
• Operating system
• Device used
• Access logs

3. How We Use Your Data

We use your personal data to:

• Provide access to the Gowl platform
• Personalize your user experience
• Generate requested reports and analyses
• Communicate updates and news
• Provide technical support
• Improve our algorithms and services
• Comply with legal obligations

4. Legal Basis for Processing

We process your personal data based on:

• Consent: For marketing communications
• Contract execution: For service provision
• Legitimate interest: For platform improvements
• Legal obligation: For compliance with applicable laws

5. Data Sharing

We do not sell your personal data. We may share information only:

• With service providers who assist us (under confidentiality agreements)
• When required by law or competent authorities
• To protect our legal rights
• In case of merger or acquisition (with prior notice)

6. Data Security

We implement technical and organizational security measures:

• Data encryption in transit and at rest
• Role-based access control
• 24/7 security monitoring
• Regular and secure backup
• Team training in data protection

7. Your Rights

You have the following rights regarding your personal data:

• Access: Request information about your data
• Correction: Correct incorrect or incomplete data
• Deletion: Request deletion of your data
• Portability: Receive your data in structured format
• Opposition: Object to processing in certain circumstances
• Revocation: Revoke consent at any time

To exercise your rights, contact us through the channels available on the platform.

8. Data Retention

We keep your personal data only for the time necessary to fulfill the purposes described in this policy or as required by law.

Usage data is kept for up to 2 years, unless otherwise required by law.

9. Cookies and Similar Technologies

We use cookies and similar technologies to improve your experience, analyze platform usage and personalize content.

You can manage your cookie preferences through your browser settings.

10. Minors

Our services are not directed to minors under 18 years of age. We do not intentionally collect personal data from minors without parental or guardian consent.

11. Changes to this Policy

We may update this Privacy Policy periodically. We will notify about significant changes through the platform or by email.

We recommend reviewing this policy regularly to be aware of how we protect your information.

12. Contact

For questions about this Privacy Policy or to exercise your rights, contact us:

• Through the channels available on the platform
• By email to our DPO (Data Protection Officer)
• In writing to our business address